Hospitality Jobs - Career Prospects - September 20, 2008 -

There will always be employment out there for the experienced hospitality worker however what type of establishment will you work for? To answer this question you first have to have an understanding of the different types of organisations there are, what their goals and objectives are and how they operate. Then you can make a decision that best fits what your goals and personality requires. The following will give you a very broad overview of the different types of businesses there are within the industry. However you must remember that no two hotels or clubs or restaurants will operate the same or have the same objectives so this is a very general overview. We will only deal with the main types of establishments.

Registered Clubs

Most sizeable towns in Australia have at least one licensed club that usually provides food and beverage services, along with gaming, entertainment, and sporting facilities for members and guests. All clubs share certain characteristics - they are voluntary, non-profit organisations that have been established by groups of people that share a common interest.

Many people see clubs such as Panthers or Monties in NSW and ask the question, how can these clubs operate without profit? (Panthers is the biggest Club in the southern hemisphere). What non-profit organisation means, is that the money or profit that is generated does not go to one individual or group and can only be used to improve member's facilities.

Different types of clubs include the following.

• Sporting interests such as leagues clubs and bowling clubs
• Returned services affiliations such as RSL or Ex-services clubs
• Workers clubs or professional interests clubs
• Ethnic or religious clubs

Pubs/Night Clubs

These types of establishments can offer similar types of services that clubs do such as food and beverage, gaming and entertainment. Pubs can also offer interest in sporting groups such as darts, snooker or pool and fishing among others. However they do differ from clubs in that there is no legal requirement of these organisations to contribute profits to the community, like clubs have to, and individuals or groups can own pubs/night clubs. That means these people make all the decisions and pocket the profits.

And there is certainly nothing wrong with that, however you must be aware that these organisations are run by private enterprise. This can be good or can be bad depending on the owners or managers. Some pubs because they are run privately are run extremely efficiently, effectively and professionally, even more so than clubs because they are not tied down with politics and red tape. However other pubs or nightclubs are run very poorly.

How can you tell the difference? Once again this is up to the individual and what you feel comfortable with. The best thing to do is visit the place before you start work or even before you apply for a job, if that is possible. Look at things like how clean is the establishment (I don't mean how modern it looks, I mean is it physically clean), what type of patrons are there and how do the staff treat you. This will give you a good idea if you will be comfortable working in their environment

Accommodation Hotels

As one might expect this type of establishment is primarily concerned with providing accommodation. They can range from 1 or 2 staffed back packer hotels to large establishments with hundreds of staff. The large organisations such as Hilton, Park Royal etc receive hundreds if not thousands of job applications every year and competition for those job is great. However there tends to be high turnover of staff in these organisations so there are generally openings available.

Accommodation is their main service however they also provide food and beverage services, some have golf courses, gyms, some are owned by casinos and clubs. Some of their services are open to the public; some are private for their guests only. The services these establishments provide are almost as vast and as varied as the establishments themselves.

Career prospects within the large hotels are also vast. Chef, bar tenders, room service attendants, admin staff, maintenance or grounds keepers, security, concierge, storeman, laundry workers, porters, reception staff, waiters and food service personnel, the list can go on and on.

Restaurants and cafes

There are many different types of restaurants and cafes, which can be classified in many different ways. For example restaurants and cafes can be classified by the region the cooking style or ingredients came from e.g. Italian, Asian or classified by menu style e.g. a la carte or buffet or classified by service style, casual dining or fine dining. They can be licensed (can sell alcohol) or not and the vast majority of these are owner operator establishments and employ less than 15 staff.

There is a high degree of failure rate of these types of establishments; this is mostly due to inexperience. I found out the hard way that just because you can cook does not mean that you can manage a business (I will be writing a book on how to avoid the pit falls in the near future). However there are some very professional establishments that can offer very professional training and experience. When I first left school I started in a modern Italian restaurant in Balmain in Sydney's inner west. Although I didn't appreciate it much at the time, the work ethic that I learnt helped carry me throughout my professional life.

For more information on hospitality employment visit the link below.

http://hospitalityprofessional.net

The Essential Training company was founded in 2005 to cater for the apparent skills shortage in entry level positions within the hospitality industry in Australia. They have developed many hospitality operations training packages which incorporate basic elements of hospitality operations within Australia, and attempts to educate future workers on the attitudes, skills and work ethics required to make a career in this rapidly changing industry.

The founders and educators have over 35 years experience in the Hospitality industry in position such as;
General Manager
Operations Manager
Food and Beverage Manager
Human Resource Manager
OH&S and risk Manager
Chef and restaurant Manager
Higher Education teacher

http://hospitalityprofessional.net

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